We've rated and ranked bathroom fixtures from big-name bathroom companies, including Bathstore, B&Q, Ikea, Roca, Victoria Plum and more, based on feedback from more than 6,700 bathroom buyers.
The tables show how each company fared, and the winners and losers in each area, with ratings for quality and durability. They focus on specific products rather than the experience of using the retailer overall. Read our best and worst bathroom brands page to find out which retailers scored the highest for range, quality of advice, delivery and dealing with problems.
Which? members can log in now to unlock the ratings in the tables below. If you're not already a member, you can join Which? to get instant access to this and all our ratings and reviews from across the site.
Best baths
Our bath ratings cover 16 big-name brands, including Ideal Standard, B&Q, Victoria Plum and Wickes.
| Company | Quality | Durability |
| Arcade | ||
| Argos | ||
| Armitage Shanks | ||
| B&Q | ||
| Bathstore | ||
| Better Bathrooms | ||
| Carron |
The results are based on an online survey of 6,732 adults - members of the Which? Connect panel and members of the public - conducted in June and July 2021. ‘-’ means not enough responses to include a star rating.
Best toilets
We've asked customers about 22 bathroom companies, such as Roca, Wickes, Twyford Bathrooms, Villeroy & Boch and Homebase, to name a few.
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| Company | Quality | Durability |
| Armitage Shanks | ||
| B&Q | ||
| Bathstore | ||
| Better Bathroms | ||
| Burlington | ||
| Duravit | ||
| Gerberit |
The results are based on an online survey of 6,732 adults - members of the Which? Connect panel and members of the public - conducted in June and July 2021. ‘-’ means not enough responses to include a star rating.
Best bathroom sinks
From budget brands B&Q and Wickes to upmarket manufacturers Duravit and Armitage Shanks, we've rated 23 brands' sinks.
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| Company | Quality | Durability |
| Argos | ||
| Armitage Shanks | ||
| B&Q | ||
| Bathstore | ||
| Better Bathrooms | ||
| Burlington | ||
| Duravit |
The results are based on an online survey of 6,732 adults - members of the Which? Connect panel and members of the public - conducted in June and July 2021. ‘-’ means not enough responses to include a star rating.
Best shower enclosures
We've rated shower cubicles and enclosures from the 13 brands below, including online-only retailers Victorian Plumbing and Victoria Plum.
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| Company | Quality | Durability |
| Argos | ||
| Armitage Shanks | ||
| B&Q | ||
| Bathstore | ||
| Better Bathrooms | ||
| Homebase | ||
| Ideal Standard |
The results are based on an online survey of 6,732 adults - members of the Which? Connect panel and members of the public - conducted in June and July 2021. ‘-’ means not enough responses to include a star rating.
Best bathroom taps
From tap specialist Crosswater to general bathroom manufacturers Roper Rhodes, we've rated 20 companies that sell taps.
Log in or join Which? to get instant access to these ratings.
| Company | Quality | Durability |
| Argos | ||
| Armitage Shanks | ||
| B&Q | ||
| Bathstore | ||
| Better Bathrooms | ||
| Bristan | ||
| Crosswater |
The results are based on an online survey of 6,732 adults - members of the Which? Connect panel and members of the public - conducted in June and July 2021. ‘-’ means not enough responses to include a star rating.
Which? bathroom reviews
In case you're after a complete bathroom suite rather than individual fixtures and fittings, we also asked people about their experiences with the bathroom as a whole, and the company they bought their bathroom from.
The top bathroom retailer got an excellent 84%, while the lowest scorer achieved just 64%.
Meanwhile, the best brand for bathroom products themselves impressed with 87% but the brand propping up the table got just 65%.
Visit our best and worst bathroom companies page to see the full scores and ratings.
If you're looking for a reliable bathroom installer in your area, head to Which? Trusted Traders, where you can find recommended companies that have passed our stringent checks.
Common bathroom problems
When you're renovating your home, snags are often inevitable. But you can help to avoid tricky issues if you know what the most common problems are.
We asked our survey respondents whether they encountered any problems with their bathrooms and, if they did, what they were.
How to deal with bathroom problems
If you have an issue with your bathroom within the first year, you will usually be able to get the issue fixed or the faulty item replaced under warranty or guarantee.
If not, you can fall back on your protection under the Consumer Rights Act. This entitles you to products and services that are:
If you have a problem with a bathroom that isn't down to simple wear and tear, contact the provider as soon as you notice the issue. Follow up any verbal complaints with a letter or email.
Having everything in writing, including photos of the problem, if applicable, will make things easier if the company is unhelpful or the problem continues. Ideally, get written confirmation from the company of any agreements to fix it, along with a date.
Read our full guide to how to get a faulty product replaced or repaired and use our template letter to ask for a faulty item to be repaired or replaced.
How Which? rates bathroom brands
In June and July 2021 we asked 6,732 Which? subscribers and members of the public about bathrooms they'd bought in the past 10 years and their experiences with the company they bought from.
This included rating retailers for the buying process, such as how knowledgeable the staff were and how good they were at dealing with problems, and the quality and durability of the bathroom itself.
For someone to be able to rate a brand's bathroom overall, they needed to have bought at least three of the following items: tap, sink, bath, toilet and shower enclosure.
We also asked survey respondents to rate each component for quality and durability on a seven-point scale from very poor to excellent.