How to buy the best toilet

Toilets are found in every home, and until yours breaks or you build a new bathroom, you probably take it for granted somewhat. But when the time comes to buy a new loo, you might find plumbing language a bit intimidating.

Your selection of toilet, whether based on its water usage, design or colour, will affect the cost and installation, so it's good to have an idea of what you're in for.

Our guide helps explain the different types of toilets on the market, as well as the other features that may go in to helping you choose a new toilet.

On this page:

Buy smarter with CHOICE membership

Join CHOICEor Learn more

The typical toilet suite

There are two fundamental elements to the toilet:

When the flush is triggered, the water flows from the cistern into the pan and moves the waste to the sewer line.

The S trap, P trap and skew trap – the set out

The primary difference between types of toilets is where the waste exits the toilet pan – the set out – which is split into different options, depending on the design of your bathroom.

The options are named for their shape, or the bend of the pipe.

All are designed to create a water seal, so the sewer smell doesn't come back up through the toilet.

You may not have a choice in the set-out if you're replacing a toilet, as the previous design will generally guide your selection, unless you're willing to invest substantially in some bathroom redesign.

Toilet installation measurement requirements

When shopping for a toilet you'll need these measurements:

Water inlets

The other main consideration is where the water inlet is – this is how the water gets to the cistern to flush. This will matter if you're installing a new toilet. Often toilets can cater for either, but if not you might need a plumber to make some changes.

This flexible or copper piping comes from one of two places:

 How to buy the best toilet

Image describing the different waste exit design options for toilets.

Toilet designs

The toilet suite design found in most homes is one where you can see the S trap or P trap. This pipeware can often be a pain to clean. To solve that issue some more recent designs have joined the cistern and toilet pan into one unit, and others have eliminated the cistern from view completely (though not its existence, of course).

Link, or connector toilets

One of the most commonly found toilet suites comes in two parts – the cistern and the toilet pan – which are connected with a pipe. These are easy to install, and are also the cheapest. Some have connector options that cover the pipeware.

Close coupled toilets

The close couple toilet design has no gap between the cistern and toilet pan – the cistern sits directly on the toilet pan. It looks neater than the plastic connector in link toilet suites, but you'll still have to clean the trap pipeware.

Back to wall toilets

This is the next step up, budget-wise. As well as eliminating any gap between the cistern and toilet pan, it also sits flush with the wall so there's no cleaning behind the toilet for dust.

Concealed cistern toilets

This covers a variety of designs, but the common factor is that the cistern is concealed, generally behind a wall or cabinet.

The flush buttons are usually located vertically above the toilet pan, within an access panel on the wall or cabinetry. If a problem develops with the cistern, the plumber can gain access through this panel.

The flush buttons are available in different configurations and can even be placed some distance from the toilet, allowing for a more innovative bathroom design.

The toilet pan can be floor-mounted, or wall-hung so you have clearance under the pan. Wall-hung pans can be useful for installing at a non-standard height (for example, they can be set higher to accommodate taller people) but they're only suitable for P trap set-outs.

Also, since the pan and cistern generally don't come as a matched set, you need to make sure that the cistern you choose will work correctly with the pan.

Should I get a rimless toilet?

For most of us, there is a rim under the edge of the toilet that the seat is positioned on. Cleaning under the rim is essential for removing any nasties that you can't see, but new rimless toilets have made this irrelevant - for a price.

Rimless toilets are exactly what you would think - the rim is gone and a simple sponge can clean everything. The design of rimless toilets means no splashing. They are a fairly recent phenomenom for Australia and the theory is that since you can see the rim, it means you only need to use a limited amount of toilet cleaner without spurting a whole bottle of it under the rim "just in case".

While aesthetically some people might appreciate rimless, we like the claim of being easier to clean. Less chemicals down your toilet and into the wastewater system is a good thing. If you can afford the extra cost - and it really depends on the brand you're buying - then it may well be worth it.

Water efficiency in toilets

Every toilet should have a WELS (water efficiency labelling standard) star rating, introduced by the Australian Government for water efficiency in 2005.

The star rating lets you easily compare water usage between toilets – the higher the star rating, the more efficient the toilet.

Ratings are based on the number of litres used for four half flushes combined with the number of litres for one full flush. All toilets sold in Australia must have both half and full flush options, and all toilets must be registered for WELS.

If building or renovating, there are minimum star rating requirements you must adhere to. The current requirements are a four star rating toilet for new homes and three star toilet for a renovation.

The higher the rating, the more water you'll save, and the more money you'll save on your water bill.

Toilet seats

The main design change for toilet seats in recent times has been the soft-closing lid. The slamming of a standard toilet lid at 3am is not something most people particularly appreciate, especially if you plan on getting back to sleep – so soft-close lids are a welcome development!

Since they close more softly and have less impact on the toilet pan, they're also less likely to cause damage over the long term.

Other new options include quick-release toilet seats. These have a simple mechanism to remove the seat for cleaning, rather than having to use a tool to remove it from the toilet pan.

Bidets and smart toilets

Although European and American bidets often sit as separate units to the toilet, bidets can be added as an optional extra onto an existing toilet. While many models don't require much plumbing expertise, it's always best to get an expert to install when it comes to anything that interacts with your water supply.

The basic add-on attachments to existing toilet seats usually just require a split from your inlet hose to utilise the water for the bidet, and they come with an adaptor and some simple instructions. Other types replace the seat entirely and require power.

They can range from a simple manual switch to activate a gush of water straight from the inlet valve through to smart toilets which incorporate varied temperature and pressure of water and toilet seat warming - great for Winter nights. Some even incorporate LED lights.

Prices range from $90 to thousands of dollars.

Join the conversation

To share your thoughts or ask a question, visit the CHOICE Community forum.

Visit CHOICE Community